Privacy policy
Pausable Privacy Policy
Last updated: 4 November 2025
1. Overview
- Pausable Limited ("Pausable", "we", "our") provides adaptive insurance infrastructure. This Privacy Policy explains how we handle personal information shared through pausable.com and related communication channels.
2. Information We Collect
- Contact details such as name, work email, company, and role when you submit the contact form.
- Context you provide in your message, including project requirements and timelines.
- Technical data like IP address and basic analytics to protect the service and improve performance.
3. How We Use Your Information
- Respond to enquiries and provide requested information about Pausable’s products and services.
- Assess partnership opportunities, pilots, and support requirements.
- Protect the security of the website, including spam prevention via rate limiting and honeypot detection.
4. Sharing
- We do not sell personal information. Data may be shared with service providers (such as Resend for email delivery) to fulfil requests. Each provider is bound by contractual safeguards and processes data solely on Pausable’s behalf.
5. Data Retention
- Contact submissions are stored only for as long as required to respond to the enquiry and maintain accurate business records. We periodically review and securely delete stale correspondence.
6. Your Rights
- You may request access, correction, or deletion of your information by contacting privacy@pausable.com. We will respond in accordance with applicable data protection laws.
7. International Transfers
- Pausable operates globally. When information is transferred outside the UK or EU we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent protections.
8. Security
- We implement organisational and technical measures to secure personal information, including encryption in transit, least-privilege access, and continuous monitoring for abuse.
9. Updates
- We may update this policy to reflect product or regulatory changes. The "Last updated" date below indicates the latest revision. Material updates will be communicated through the website.
10. Contact
- For questions about this policy or to exercise your rights, email privacy@pausable.com or write to Pausable Limited, 12 Example St, London, UK.